Frequently Asked Questions

Everything you need to know about our premium apparel and accessories.

What is the standard shipping timeframe?

We offer standard shipping across the country, which typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their fashion fix sooner.

What is your return policy for clothing?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our Returns Portal to start your process.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated during checkout.

How should I care for my Norwood Sawmills garments?

To maintain the quality of our fabrics, we recommend washing in cold water with like colors and tumble drying on low or laying flat to dry.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.